Frequently Asked Questions
We understand that you may have questions about our beautiful collection of candles. Here at Fumaci we strive to make your experience as clear and enjoyable as possible. That's why we've put together this section to answer the most frequently asked questions and help you learn more about our products.
The burning time of the candle can vary depending on the size, type and conditions of the candle. In optimal conditions the small candle has a burning time of 40 hours, the medium candle 130 hours and the large candle 300 hours. We recommend not blowing out the candle until the wax has melted over the entire surface.
The burning time of the candle can vary depending on the size, type and conditions of the candle. In optimal conditions the small candle has a burning time of 40 hours, the medium candle 130 hours and the large candle 300 hours. We recommend not blowing out the candle until the wax has melted over the entire surface.
No, the candle does not need to be trimmed.
No, the candle does not need to be trimmed.
Place the candle on a stable, heat-resistant surface, keep it out of reach of children and pets, and never burn it unattended. Follow general candle safety guidelines.
Place the candle on a stable, heat-resistant surface, keep it out of reach of children and pets, and never burn it unattended. Follow general candle safety guidelines.
Store the candle in a cool, dry place away from direct sunlight and heat to prevent the wax from melting.
Store the candle in a cool, dry place away from direct sunlight and heat to prevent the wax from melting.
Due to the organic shape, a black stain may appear in the pot from burning. There is a special protective layer applied so it goes away easily. Use a damp cloth with dish soap on the stain and it will disappear that way.
Due to the organic shape, a black stain may appear in the pot from burning. There is a special protective layer applied so it goes away easily. Use a damp cloth with dish soap on the stain and it will disappear that way.
Wat voor soort was wordt gebruikt in Fumaci kaarsen?
Wat voor soort was wordt gebruikt in Fumaci kaarsen?
Rapeseed wax is a vegetable wax extracted from rapeseed oil. Rapeseed wax is considered an environmentally friendly alternative to other types of waxes, such as kerosene. Rapeseed is a renewable resource and the production of rapeseed wax generally generates fewer greenhouse gases than some other wax options.
Rapeseed wax is a vegetable wax extracted from rapeseed oil. Rapeseed wax is considered an environmentally friendly alternative to other types of waxes, such as kerosene. Rapeseed is a renewable resource and the production of rapeseed wax generally generates fewer greenhouse gases than some other wax options.
After order processing, the estimated delivery time in Belgium is usually 2-3 business days.
After order processing, the estimated delivery time in Belgium is usually 2-3 business days.
Please contact us immediately at info@fumaci.be with photos of the damaged products so we can file a claim with the shipping company.
Please contact us immediately at info@fumaci.be with photos of the damaged products so we can file a claim with the shipping company.
Absolutely, the "pot" can be used as a vase or interior object. Here is a manual to remove the remaining candle wax from the pot
1. Melt the remaining candle wax: Fill an old pan or bowl with hot water (temperature 50 to 60 degrees) and place the Fumaci candle
in it. Melt the wax by placing the Fumaci candle in the hot water. When the wax has completely melted, carefully remove the Fumaci candle from the water (use oven mitts to avoid burning).
2. Remove as much wax as possible: Carefully pour the melted wax out of the Fumaci candle. You can also use an old cloth or paper towel to remove any remaining wax from the Fumaci candle
to sweep. Be careful not to damage the pot.
3. Wash the Fumaci Candle: Rinse the Fumaci candle thoroughly with warm water to remove any remaining candle wax residue.
4. Clean the inside: Fill the Fumaci candle with warm water and add a few drops of dish soap. Let the Fumaci candle soak for a while. Then use an old toothbrush or a scraper to gently
remove any remaining wax residue. Be careful not to damage the inside of the pot.
5. Rinse and dry: Rinse the Fumaci candle thoroughly
with warm water to remove all soap residue. Then dry the Fumaci candle with a clean cloth or paper towels.
6. Now your Fumaci candle should be clean and ready to use again. If there are still some remaining wax stains, you can repeat the steps or use a mild abrasive paste to gently remove them. However, be careful not to scratch the Fumaci candle.
Absolutely, the "pot" can be used as a vase or interior object. Here is a manual to remove the remaining candle wax from the pot
1. Melt the remaining candle wax: Fill an old pan or bowl with hot water (temperature 50 to 60 degrees) and place the Fumaci candle
in it. Melt the wax by placing the Fumaci candle in the hot water. When the wax has completely melted, carefully remove the Fumaci candle from the water (use oven mitts to avoid burning).
2. Remove as much wax as possible: Carefully pour the melted wax out of the Fumaci candle. You can also use an old cloth or paper towel to remove any remaining wax from the Fumaci candle
to sweep. Be careful not to damage the pot.
3. Wash the Fumaci Candle: Rinse the Fumaci candle thoroughly with warm water to remove any remaining candle wax residue.
4. Clean the inside: Fill the Fumaci candle with warm water and add a few drops of dish soap. Let the Fumaci candle soak for a while. Then use an old toothbrush or a scraper to gently
remove any remaining wax residue. Be careful not to damage the inside of the pot.
5. Rinse and dry: Rinse the Fumaci candle thoroughly
with warm water to remove all soap residue. Then dry the Fumaci candle with a clean cloth or paper towels.
6. Now your Fumaci candle should be clean and ready to use again. If there are still some remaining wax stains, you can repeat the steps or use a mild abrasive paste to gently remove them. However, be careful not to scratch the Fumaci candle.
Yes, we accept returns within 14 days of purchase as long as the candles are unused and in the original packaging.
Yes, we accept returns within 14 days of purchase as long as the candles are unused and in the original packaging.
You can contact us by email at info@fumaci.be or by phone on weekdays between 9am & 5pm on 0456/ 71.27.14.
You can contact us by email at info@fumaci.be or by phone on weekdays between 9am & 5pm on 0456/ 71.27.14.
Sure, send an email with your details to info@fumaci.be and we will do what is necessary.
Sure, send an email with your details to info@fumaci.be and we will do what is necessary.